Legal
Privacy policy
How TARS™ INTEL collects, uses, holds and discloses personal information.
1 · Who we are
(ABN ), trading as TARS™ INTEL, operates the Platform at tarsintel.io. We are the entity responsible for personal information collected through the Platform. Contact: support@tarsintel.io.
We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2 · Service delivery architecture
CLAUSE 2.1The Platform operates on a server-side computation model at every subscription tier. Intelligence scores are computed by the TARS engine running in a secured cloud environment under our control and are delivered to subscriber interfaces as described below.
Score visualisation mode — Explorer, Pilot, Planet
CLAUSE 2.2Subscribers at Explorer, Pilot and Planet tiers receive server-computed intelligence rendered as visual output: the score ring, regime classification, alert triggers, and tier-appropriate intelligence panels. No API credentials, API keys or programmatic data access are provided or available at these tiers. Delivery is exclusively through the TARS™ INTEL web interface.
Intelligence API mode — Galaxy only
CLAUSE 2.3Galaxy subscribers receive programmatic access to the TARS Intelligence API, including score feeds, regime state, signal classifications and asset-level intelligence, via authenticated API key. API access is subject to the rate limits, permitted use restrictions and data licensing terms in the Galaxy Terms.
CLAUSE 2.4The Platform does not operate in a client-side computation mode. The intelligence engine does not execute in the subscriber's browser at any tier.
3 · What we collect
| Category | Detail |
|---|---|
| Account | Email address, tier, account identifier, authentication state |
| Attestation | Affirmations given, version, timestamp, network address, account identifier — Planet and Galaxy only |
| Entity | Entity name, jurisdiction, signatory role as self-declared — Galaxy only |
| Billing | Handled by our payment processors. We do not store card numbers or wallet keys |
| Usage telemetry | Endpoint accessed, timestamp, response code, payload size, source address, user agent |
4 · Usage telemetry and automated monitoring
CLAUSE 4.1We log Platform and API requests as part of ordinary service operation. This telemetry is used for service integrity, capacity management, fault diagnosis, security, and verifying compliance with subscription terms.
CLAUSE 4.2Telemetry is assessed by automated processes. Where usage patterns are materially inconsistent with a subscriber's established pattern or with the terms of their tier, automated measures including rate limiting may be applied, and the matter may be escalated for review.
CLAUSE 4.3No automated process terminates a subscription. Suspension and termination decisions are made by a person.
5 · Retention
| Record | Period |
|---|---|
| Usage logs and API access records | days |
| Attestation records | Retained for the life of the account and seven years thereafter |
| Account and billing records | Seven years, as required by Australian taxation law |
| Intelligence output history | Retained indefinitely. Contains no personal information |
The day usage log period is subject to review following launch.
6 · Where information is held
Platform infrastructure is operated on Amazon Web Services in the United States (us-east-1). Authentication is handled by AWS Cognito. Personal information may therefore be stored and processed outside Australia. We take reasonable steps to ensure overseas recipients handle personal information consistently with the Australian Privacy Principles.
7 · Disclosure
We do not sell personal information. We disclose it only to service providers who support the Platform (cloud infrastructure, authentication, payment processing), to professional advisers, and where required by law.
8 · Your rights
You may request access to, or correction of, the personal information we hold about you. Write to support@tarsintel.io. If you are dissatisfied with our handling of a privacy matter you may complain to the Office of the Australian Information Commissioner.
9 · Security
Authentication uses signed tokens verified on every request. Data in transit is encrypted. The scoring engine is not distributed to client devices at any tier. Access to production systems is restricted.
10 · Changes
We may amend this policy. The current version and its effective date appear at the foot of this page. Material changes will be notified to subscribers by email.